Equipment Warranty Protection


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Why Buy from Top Equip Pro?

Buying equipment from online marketplaces, classified ads, or auctions leaves you exposed. No warranty. No protection. No recourse when problems appear. You're at the mercy of the seller—and hidden defects can cost you thousands.

We're professional equipment buyers. We know how to spot vendor tricks, hidden defects, and warning signs that most buyers miss. Every piece of equipment we sell is inspected, tested, and certified (when applicable) before it reaches you.

Yes, we sell for profit—but you get professional-grade protection that private sales can't match. While buying privately might seem cheaper upfront, factor in the risk, potential repairs, and zero warranty coverage. With Top Equip Pro, you get equipment vetted by experts, transparent warranty coverage, and the backing of a trusted partner.

Warranty Protection for Used & New Equipment in Quebec

All equipment sold in Quebec is automatically covered by legal warranties under the Quebec Consumer Protection Act. This includes the warranty of use (equipment must work properly), warranty of reasonable lifetime (must last a reasonable time based on price and use), and warranty against hidden defects.

Our Top Equip Pro warranties are in addition to these automatic legal protections.

Used Equipment Warranty - Tiered Protection System

Our tiered warranty system provides fair, transparent coverage for used equipment based on age and operating hours. 

Why choose Top Equip Pro's used equipment warranty?

  • Transparent tiered system based on equipment age and hours
  • Zero deductible on all warranty repairs - parts and labor included
  • Coverage for powertrain, hydraulics, and electrical systems
  • Simple claims process - contact us and we handle everything

Tier 1

Qualifying Equipment: Less than 5 years old

Operating Hours: Under 3,000 hours

90 Days or 250 Hours
(whichever comes first)
Coverage Includes:
 
  • Coverage for defects in materials and workmanship affecting core functionality, including primary mechanical, electrical, and structural components essential to operation.*
  • * Unless inspection report is mentioning a known issue.

Tier 2

Age: 5 to 8 years

Hours: 3,000 to 6,000 hours

60 Days or 150 Hours

(whichever comes first)

Coverage Includes:

  • Coverage for defects in materials and workmanship affecting core functionality, including primary mechanical, electrical, and structural components essential to operation.*
  • * Unless inspection report is mentioning a known issue.

Tier 3

Age: Over 8 years

Hours: Over 6,000 hours

30 Days or 100 Hours

(whichever comes first)

Coverage Includes:

  • Coverage for defects in materials and workmanship affecting core functionality, including primary mechanical, electrical, and structural components essential to operation.*
  • * Unless inspection report is mentioning a known issue.

What's Not Covered - All Tiers

To keep our warranties affordable and fair, the following are excluded from coverage:

Normal Wear and Tear

  • Consumable parts and supplies
  • Filters, fluids, lubricants, and oils
  • Wear items such as tires, tracks, belts, hoses, seals, gaskets
  • Cutting edges, blades, bits, and other consumable tooling
  • Batteries
  • Bulbs, fuses, and minor electrical components

Maintenance and Service

  • Regular scheduled maintenance
  • Adjustments, calibrations, and routine servicing
  • Cleaning and lubrication

Damage and Misuse

  • Damage from misuse, abuse, accidents, or improper operation
  • Overloading or operating beyond rated specifications
  • Environmental damage (corrosion, weather exposure)
  • Vandalism, theft, or force majeure events

Modifications and Unauthorized Repairs

  • Aftermarket parts or unauthorized modifications
  • Repairs by non-authorized personnel
  • Damage from improper installation or maintenance

Cosmetic Issues

  • Paint, decals, and surface finishes
  • Minor scratches, dents, or cosmetic imperfections
  • Cosmetic rust that doesn't affect functionality

Remedy and Limits of Coverage


  • Our remedy: If a claim is covered, we will, at our option: repair the equipment, replace it with equipment of comparable make, model, age and condition, or refund the purchase price less a reasonable allowance for use.
  • Maximum coverage: Our total liability under this warranty, for all claims relating to a unit, shall not exceed the purchase price of that unit as stated on the invoice. Parts and labour on covered repairs are subject to an aggregate maximum of 10% of the purchase price per unit over the warranty period.
  • What this warranty does not pay for: Except where the law does not permit it, we are not liable for indirect, incidental or consequential damages — including downtime, loss of use, rental of replacement equipment, loss of profit, loss of contract, project delays, wages, towing, or damage to other property.
  • What forms the agreement: Verbal statements, listing photographs, spec sheets, and third-party data — including manufacturer literature and hour meter readings supplied by a previous owner — do not create any warranty. Your invoice, the inspection report, and the terms and conditions accepted on the order form the complete warranty agreement between us.

New/Unused Equipment Warranty

Our brand new unused equipment comes with comprehensive manufacturer warranty plus Top Equip Pro support. You get factory-direct coverage with local service - the best of both worlds.

12 Months

Manufacturer warranty

Factory Backed

Parts & labor covered

$0 Deductible

On all covered repairs

Local Support

We handle your claims

Unused Equipment Coverage Details

Why Choose Our Unused Equipment? While the manufacturer provides the warranty coverage, Top Equip Pro provides local support, parts coordination, and claim facilitation. You get factory protection with personal service.​

Coverage Period: 12 months from date of purchase (manufacturer warranty)

  • All structural components (frame, mounting plates, welds)
  • Hydraulic components (cylinders, motors, hoses, valves)
  • Moving parts, pivots, and bearings
  • Electrical components and wiring (if applicable)
  • Manufacturing defects in materials and workmanship

Top Equip Pro Support Services (Included at No Extra Cost)

  • Local warranty claim coordination and submission
  • Direct communication with manufacturer on your behalf
  • Parts ordering and tracking assistance
  • Technical support and troubleshooting
  • Documentation and paperwork management

How to Make a Warranty Claim

Important: Your warranty period is stated on your invoice. Record the hour meter reading on your delivery receipt, keep your invoice and all maintenance records, and stop operating the equipment as soon as an abnormal condition appears. Damage caused or worsened by continued operation is not covered. Report the issue to us within 3 business days of discovering it, and in all cases before the warranty period ends.

Contact us

Call +1 514-228-1570 or email info@topequip.pro within 3 business days of discovering the issue. Have your invoice number, the current hour meter reading, and a description of the problem ready.

Provide details

Send photos or video of the issue, a photo of the hour meter, and your maintenance records for the unit.

Inspection

We will inspect the equipment or arrange for an authorized facility to do so. Give us reasonable access to the unit before any work is performed.

No repair is covered without a written authorization number issued by Top Equip Pro before the work begins. Invoices for repairs performed without prior authorization will not be reimbursed.

Resolution

Based on our inspection, we will repair the equipment, replace it, or refund the purchase price, at our option.

Up to 5 files (max  3MB in total)

Top Equip Pro's Equipment Warranty Commitment

At Top Equip Pro, serving Quebec and across Canada, we stand behind the equipment we sell. If a covered failure occurs during the warranty period, we will repair the equipment, replace it, or refund the purchase price — at our option, and subject to the coverage and exclusions set out on this page.

Why Choose Top Equip Pro's Equipment Warranty Coverage?

  • Zero Deductible Warranty: Unlike competitors, we don't charge for covered repairs* 
    • *Parts and labour covered up to 10% of purchase price per unit.
  • Fair & Transparent System: Tiered warranty system reflects actual equipment condition and usage
  • Simple Claims Process: No complicated paperwork or runaround for warranty repairs

Understanding Your Complete Protection in Quebec

When you buy equipment from Top Equip Pro in Quebec, you receive TWO layers of protection:

  1. Our Contractual Warranty - The specific coverage outlined above
  2. Quebec Legal Warranties (Automatic & Free) - Under the Consumer Protection Act and Civil Code:
    • Warranty of use - Equipment must work for its intended purpose
    • Warranty of reasonable lifetime - Must last a reasonable time given price and conditions
    • Warranty against hidden defects - Protection against serious defects that weren't visible

Effective August 25th 2026