Warranty
At Top Equip Pro, we are committed to providing our customers with reliable equipment. Our warranty ensures that you can purchase with confidence, knowing that we stand behind every product we sell.
Our commitment to quality
Our warranty covers
Defects in Material: If any equipment you purchase from us has defects in material, we will repair or replace or refund it at no additional cost.
Warranty end date varies per product. Please ensure warranty end date is mentioned on the invoice.
Exclusions
The warranty does not cover:
Extensive usage: Utilisation outside of normal use is not covered.
Misuse or Abuse: Damage resulting from misuse, abuse, or improper maintenance is not covered.
Unauthorized Repairs or Modifications: Any repairs or modifications made by unauthorized personnel void the warranty.
How to Make a Warranty Claim
If you encounter any issues with the equipment you purchased, follow these steps to make a warranty claim:
Contact Us: Reach out to our customer service team using the form below.
Provide Details: Give us details about the problem, including the equipment type, purchase date, and a description of the issue.
Resolution: Based on our inspection, we will repair or replace the equipment, or provide a refund.
Claim request
At Top Equip Pro, if one of our products does not perform to your satisfaction, we will offer a repair, replacement or refund.